FAQ's

1. What is GrowElectronic?
GrowElectronic is an online store specializing in innovative personal care electronics like Electric Face Washers, Nail Clippers, Body Massager Guns, and Eye Massagers — all designed to make self-care easy and effective.

2. Do you offer free shipping?
Yes, we offer Free Standard Shipping on all orders, no matter your location.

3. How long will it take to receive my order?

  • Processing Time: 1–3 business days

  • Standard Shipping: 7–15 business days

  • Expedited Shipping: 3–7 business days (where available)

4. Can I track my order?
Absolutely. Once your order ships, you'll receive an email with your tracking number and a link to follow its journey.

5. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

6. Do you ship internationally?
Yes! We ship worldwide. If your country isn’t listed at checkout, contact us at support@growelectronic.com.

7. What if my product arrives damaged or defective?
Contact us within 7 days of delivery at support@growelectronic.com with a photo of the item. We’ll arrange a replacement or refund.

8. Can I cancel or change my order?
If your order hasn’t been processed yet, we can cancel or make changes. Please contact us as soon as possible after placing your order.

9. Do you accept returns?
Yes, we accept returns within 30 days of delivery. The item must be unused and in original packaging. For full return instructions, contact us.

10. How can I contact you?
For any questions or concerns, please reach out to us at support@growelectronic.com — we’re here to help!